What to do if a LED Pixel Light or controller malfunctions-Part 3?

If the LED Pixel Light or controller still does not work after checking the power supply and troubleshooting the wiring, the following steps can be taken:

Except for the above two Opinions, Here is Part three:

3. Cascade synchronization between controllers.

3.1. Multiple offline controllers are wired in cascade and cannot be synchronized
A: This is the case for the following reasons:
①. Check whether the effect program played, controller selection, IC model, channel mode, etc. are correct.
②. Please check whether the signal wires of the LED Pixel Light and lanterns of each controller are connected correctly, and eliminate the fault of the controller itself.
③. Replace the controller to eliminate the controller problem.
④. Check the display of each controller to confirm whether there is an error in cascading (display 2 2 2/ BY No.1 control is normal), and the indicator light of the controller indicates whether the cascading is normal (the cascading LED Pixel Light flickers is normal).
⑤. Check the incoming and outgoing port lines of the cascaded signal of the controller to determine whether the incoming and outgoing directions of the cascaded signal of the controller are wrong.
⑥. Check the controller’s cascaded signal input and output ports
3.2. When multiple controllers are cascaded, the playback effect freezes and flickers
A: This is the case for the following reasons:
①. Check whether the effect program played, controller selection, IC model, channel mode, etc. are correct.
②. Please check whether the signal wires of the lamps and lanterns of each controller are connected correctly, and eliminate the fault of the controller itself.
③. If there is a problem with the controller, replace the controller to eliminate the problem with the controller.
④. Check if there is any problem with the input and output ports of the cascaded signals between the controllers, and replace the high-quality network cable and crystal head.
⑤. The playback speed of the effect may be too fast, you can adjust the speed appropriately.
⑥. Gigabit controller and Fast controller are mixed, resulting in slow transmission speed.
3.3. Wireless cascade (GPS/BDS) synchronization of multiple controllers, unable to synchronize
A: This is the case for the following reasons:
①. Check whether the effect program played, controller selection, IC model, channel mode, etc. are correct.
②. Please check whether the signal wires of the lamps and lanterns of each controller are connected correctly, and eliminate the fault of the controller itself.
③. If there is a problem with the controller, replace the controller to eliminate the problem with the controller.
④. Check whether the GPS/BDS device is normal, whether the signal connection between the GPS/BDS device and the controller is normal (line integrity and port A/B); whether the antenna of the GPS/BDS device is outdoors.
⑤. Check the speed dial of the GPS/BDS device. Since the controller has too many LED Pixel Light, the frame rate that can be synchronized by the GPS/BDS synchronization module cannot be reached. Dial down the second dial of the speed dial switch. Can.
⑥. Replace the controller and equipment
3.4. The wireless cascade (BTS/RF) of multiple controllers is synchronized and cannot be synchronized
A: This is the case for the following reasons:
①. Check whether the effect program played, controller selection, IC model, channel mode, etc. are correct.
②. Please check whether the signal wires of the lamps and lanterns of each controller are connected correctly, and eliminate the fault of the controller itself.
③. Replace the controller to eliminate the controller problem.
④. Check whether the BTS/RF is normal, whether the signal line connection with the controller is normal (line integrity and port connection); whether the RF antenna is outdoors.
⑤. Check whether the BTS in the controller is turned on / whether the RF synchronization setting is correct (main and sub-control, frequency band).
⑥. BTS/RF synchronization checks whether the speed and mode of the controller are the same;
⑦. During RF synchronization, the distance and obstacles between the controllers will affect the synchronization signal.
⑧. Replace the controller and equipment.
3.5. The master controller is cascaded with multiple online controllers, and communication cannot be performed/communication is poor
A: This is the case for the following reasons:
①. Check whether the effect program played, controller selection, IC model, channel mode, etc. are correct.
②. Please check whether the signal wires of the lamps and lanterns of each controller are connected correctly, and eliminate the fault of the controller itself.
③. Replace the controller to eliminate the controller problem.
④. Check the display of each controller to confirm whether the indicator light of the controller indicates whether the cascade is normal (the cascade light flashes as normal).
⑤. Check the incoming and outgoing port lines of the cascaded signal of the controller to determine whether the incoming and outgoing directions of the cascaded signal of the controller are wrong.
⑥. Check whether the network cable of the controller’s cascade signal input and output, whether the network cable sequence is correct, and whether the crystal head is in firm contact.
⑦. The length of the cascading line does not exceed the limit length of 100m. If it exceeds the limit, add a network switch or replace it with optical fiber communication.
3.6. The computer is cascaded with the online controller and cannot respond
A: This is the case for the following reasons:
①. Check whether the IP settings of the computer are correct and whether the software and the corresponding version are correct.
②. Check whether the playing effect program, controller selection, IC model, channel mode, etc. are correct.
③. Please check whether the signal lines of the lamps and lanterns of each controller are properly connected and whether the controller number is normal. Eliminate the fault of the controller itself, replace the controller, and eliminate the problem of the controller.
④. Check the display of each controller to confirm whether the indicator light of the controller indicates whether the cascade is normal (the cascade light flashes as normal).
⑤. Check the incoming and outgoing port lines of the cascaded signal of the controller to determine whether the incoming and outgoing directions of the cascaded signal of the controller are wrong.
⑥. Check whether the network cable of the controller’s cascade signal input and output, whether the network cable sequence is correct, and whether the crystal head is in firm contact.
⑦. Check whether the network cable is disconnected and replace the cascade cable.
⑧. The length of the cascading line does not exceed the limit length of 100m. If it exceeds the limit, add a network switch or replace it with optical fiber communication.

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